Mission Statement: It is our mission to proudly create world-class comfort, dependability, and efficiency by WholeServing the highest quality environmental control systems and services.
WholeServer’s Guiding Principles
Owner’s Advocate: Every new job that results in a more comfortable, more dependable, or more efficient environmental system is a reason to be proud. To create these opportunities, we are committed to being the owner’s advocate. We understand that it is the owner’s hard-earned dollar that will ultimately determine the nature of our future success.
Market Dominance: We believe that focusing our resources on target market segments is the key to earning customer loyalty. We will continuously identify and define target customer groups and their requirements, and then earn customer loyalty.
Employee Empowered Performance: Improvement is not possible without the ability for each of us to make, recognize, and learn from mistakes. We believe in stretch goals, thriftiness in all actions, and being accountable for our success. We will strive to be the most respected and admired employer in each of our locations, known for our competitive spirit, leadership, teamwork, fairness, flexibility, skill development, and career opportunities.
Technology Enabled: The WholeServer’s goal is to create a significant competitive advantage. To that end, WholeService requires accurately and consistently communicating vast amounts of information and coordinating large volumes of transactions. To accomplish this task quickly and efficiently, we believe in embracing technology and using it to our customers’ advantage.
Performance Focused: We understand that shareholders make possible the investments required to be a world-class WholeServer. Our responsibility is to provide those shareholders with exceptional long-term results. The shareholder’s values are reflected in our mission statement, and we will extend our WholeServer Pride to our shareholders by conducting business with the highest judgment and integrity.