At Refrigeration Sales Corp., we proudly supply our partners and customers with the equipment, knowledge, and resources they need to create world-class indoor comfort and install the highest quality environmental control systems available. For nearly 80 years, RSC associates have adhered to our core values of Service Speed, Expertise and Relationships.
RSC is a WholeServer, and the premier HVAC/R distributor in Northern and Central Ohio and Western Pennsylvania. Because of our relentless service to customers, we are the partner of choice for dealers and technicians in all parts of the climate control ecosphere. How can RSC serve you?
Committed to Relentlessly Serving Customers
We’ve built our reputation on Service Speed, Expertise and Relationships. We offer our partners top-quality equipment and parts & supplies, world-class training, an award-winning technical team, and relentless customer service to provide you with the best experience possible.
Service Speed
Expertise
Relationships
#relentless
Relentlessly Serving Customers
Refrigeration Sales Corporation Defines “RELENTLESS” in very simple and straightforward terms: RELENTLESS: (adj) [ ri-lent-lis ] Disciplined in Approach & Action, Never-Ceasing, Determined to Achieve, Be Sincere.
Relentlessly Serving Customers- Ownership: We own the customer interaction, follow-up and stay involved and proactively seek resolution.
- Sense of Urgency: We make meeting the customer expectation a priority, actively engage our fellow associates, and escalate issues when necessary.
- Passion: We care about what we are doing and we care about the customer that depends on us.
We will let no customer problem go undetected or unresolved. Each of us will take ownership for our actions and created customer responsiveness unequaled by our competition. We believe that it is not the customer's responsibility to notify us of problems, but rather our responsibility to anticipate them. We will correct problem issues before they become an impediment to our customer's success.
RSC Employees are PROUD employees.
P – be PASSIONATER – be RELENTLESSO – take OWNERSHIPU – demonstrate URGENCYD – be DISCIPLINED
We are proud of the company we keep.We are proud of the work we do.We are proud to relentlessly serve our customers.
WHY DO WE EXIST?To Serve Our CustomersHOW DO WE BEHAVE?RelentlesslyWHAT DO WE DO?Serve Our Customers by Any Means Necessary
- Ownership: We own the customer interaction, follow-up and stay involved and proactively seek resolution.
- Sense of Urgency: We make meeting the customer expectation a priority, actively engage our fellow associates, and escalate issues when necessary.
- Passion: We care about what we are doing and we care about the customer that depends on us.
